E-commerce & Retail API Integration
Storefront to doorstep — orders, payments, shipping and comms in one flow.
Commerce brands stitch together storefronts, gateways, couriers and messaging. We deliver Shopify, WooCommerce, ONDC, Razorpay, Shiprocket, Delhivery and WhatsApp as tested connectors so every order is charged, shipped, invoiced and acknowledged to the customer automatically.
Why E-commerce & Retail teams integrate this stack
The gap between a working storefront and a working commerce operation is everything after checkout. The order has to be charged, the payment reconciled, a courier booked, an invoice raised with the right tax treatment, and the customer told what is happening. Most brands assemble that from automation tools and cron jobs, and it holds until the first real sale volume.
This stack replaces the assembly. Shopify, WooCommerce and the ONDC network feed one order model. Razorpay collects with reconciliation against that order. Shiprocket and Delhivery handle fulfilment with tracking statuses normalised into a single lifecycle, so the customer sees one coherent timeline regardless of carrier. e-Invoice generates a compliant IRN and QR at invoice time, and WhatsApp keeps the customer informed without a support ticket.
What shapes the E-commerce & Retail integration stack
Webhooks plus reconciliation
Webhook-only order sync loses data silently whenever your endpoint has a bad five minutes. A scheduled reconciliation pass is what makes the sync trustworthy.
One inventory authority
Overselling happens when both the storefront and the back office believe they own stock. Designating one and publishing from it is the fix.
Normalise tracking or the page lies
Every courier has its own status vocabulary. Mapping them to one lifecycle is what stops a tracking page reading 'in transit' for four days.
Compliance at invoice time
Generating the IRN as the invoice is raised avoids issuing a document that turns out not to be valid.
What you can ship
- Sync orders from Shopify, WooCommerce or the ONDC network
- Collect payment and raise a compliant e-invoice per order
- Create shipments and notify customers on WhatsApp automatically
Integrations for E-commerce & Retail
- ShopifyReady to shipSync orders, products and inventory with Shopify storefronts in real time.
- WooCommerceIn certificationREST integration with WooCommerce/WordPress stores for orders and catalog sync.
- ONDC NetworkReady to shipDiscover catalogs and place orders across the Open Network for Digital Commerce as a buyer/seller app.
- RazorpayReady to shipAccept payments, create orders and disburse payouts through India's most-used payment gateway.
- ShiprocketReady to shipMulti-courier shipping aggregation — create shipments, assign AWBs and track parcels.
- DelhiveryReady to shipDirect integration with Delhivery for PIN serviceability and shipment tracking.
- WhatsApp BusinessReady to shipSend template and session messages on WhatsApp for notifications, OTP and support.
- e-Invoice (IRP)Ready to shipGenerate IRN and signed QR codes for B2B invoices on the Invoice Registration Portal.
E-commerce & Retail API integration — FAQs
Can we sell on ONDC and keep our own storefront?
Yes, and most sellers do. ONDC becomes an additional demand channel sharing the same catalog and inventory pool as your Shopify or WooCommerce store.
How is overselling prevented during a sale spike?
By publishing stock from a single system of record to the storefront rather than letting both sides maintain their own view.
How long does the full order-to-doorstep flow take to build?
Our D2C Commerce Engine bundle wires storefront, payment, fulfilment and customer messaging as one traced pipeline and typically goes live in about two weeks.
Other industries we integrate for
Ready-made solution bundles
Build for E-commerce & Retail in days
Tell us your stack and we'll wire up the E-commerce & Retail API integration your team needs.
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